Objection Handling
Handle Sales Objections Without Sounding Defensive
Get calm, honest responses to a specific objection, plus the diagnostic question to ask first.
The Prompt
handle-sales-objections.md
Act as a sales coach who trains reps on consultative selling. Objection I heard, in the prospect's exact words: "{{objection}}" What we sell: {{our_offer}} Deal context (stage, stakeholders, budget signals): {{context}} For this objection give me: 1. Three possible real reasons behind it, ranked by likelihood 2. One diagnostic question for each reason, to find out which is true before responding 3. A response for each reason: acknowledge, reframe with evidence, then a question that moves the deal forward 4. What NOT to say, and why it backfires 5. If the objection is legitimate and we are genuinely a bad fit, how to say so and what to offer instead Keep every response under 80 words and speakable out loud.
Negative prompt
Included when you copy the prompt
Do not argue, get defensive, or dismiss the objection. Do not invent competitors, ROI numbers, or customer logos. Do not skip the diagnostic question and jump straight to a pitch. Do not write responses longer than 80 words or that sound like a scripted rebuttal sheet.
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handle-sales-objections.md
Prompt preview
Act as a sales coach who trains reps on consultative selling. Objection I heard, in the prospect's exact words: "{{objection}}" What we sell: {{our_offer}} Deal context (stage, stakeholders, budget signals): {{context}} For this objection give me: 1. Three possible real reasons behind it, ranked by likelihood 2. One diagnostic question for each reason, to find out which is true before responding 3. A response for each reason: acknowledge, reframe with evidence, then a question that moves the deal forward 4. What NOT to say, and why it backfires 5. If the objection is legitimate and we are genuinely a bad fit, how to say so and what to offer instead Keep every response under 80 words and speakable out loud.
Examples
Example input
objection: "We're happy with Salesforce - switching feels like a six-month project." our_offer: Mid-market CRM built for field sales teams under 80 reps context: Stage: proposal. Champion: Sales Director. Economic buyer: CFO reviewing Q3 tools budget. They currently use Salesforce Sales Cloud + spreadsheets for route planning.
What you should get
Three ranked reasons (e.g. switching cost fear, incomplete comparison, budget stall), a diagnostic question per reason, a speakable <80-word response each (acknowledge → evidence → next question), a short "what NOT to say" list, and a graceful bad-fit exit if they truly need full Salesforce ecosystem depth.
How to get a good result
Done when
Three ranked reasons (e.g. switching cost fear, incomplete comparison, budget stall), a diagnostic question per reason, a speakable <80-word response each (acknowledge → evidence → next question), a short "what NOT to say" list, and a graceful bad-fit exit if they truly need full Salesforce ecosystem depth.
FAQ
- What do I fill in before I copy this prompt?
- Replace these placeholders with your details: objection, our_offer, context. Required fields are marked on the page. The prompt text updates as you type.
- Which AI tools is this prompt written for?
- It works best with ChatGPT, Claude, Gemini. Copy the filled prompt and paste it into the tool you already use.
- What should a good result look like?
- Three ranked reasons (e.g. switching cost fear, incomplete comparison, budget stall), a diagnostic question per reason, a speakable <80-word response each (acknowledge → evidence → next question), a short "what NOT to say" list, and a graceful bad-fit exit if they truly need full Salesforce ecosystem depth.
Best for
- Sales reps
- Account managers
- Founders
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